The GSTN has come up with a new GST help desk toll-free calling number ‘1800 103 4786’. The caller may call on this number on 365 days in a year from 9 am to 9 pm.
With the introduction of the toll-free number, the existing contact number for the GST helpdesk (0120-24888999) has been discontinued, the GSTN added.
Further, 10 new languages were introduced on helpdesk. Till now, taxpayers had a facility to interact with the GST helpdesk agents in Hindi and English.
Now they can interact in 10 other Indian languages — Bengali, Marathi, Telugu, Tamil, Gujarati, Kannada, Odia, Malayalam, Punjabi and Assamese.
Further, an improved version of Grievance Redressal Portal too has been launched.
The GST helpdesk receives average 8,000 to 10,000 calls every day.